25 September 2026 • London

Behind Every Great Practice

Agilio Live!
An Exclusive Event for Practice Leaders

You run a great practice. Agilio is the engine behind it - the technology that takes care of the operational back end, so your team can focus on patients.

Join the UK's largest gathering of independent healthcare Principals and Practice Managers for the inaugural Agilio customer conference.

One day. Four sectors. Exploring the technology reshaping practice management and taking care of the operational back end, so you can focus on your patients.

Learn how to use AI to achieve the things you simply couldn't get to before.

Save My Place See Agenda

Free to attend for professionals across dental, primary care, pharmacy and veterinary and Agilio Group customers. Spaces are limited, so book early.

Agilio Live 2026

Friday 25 September 2026

09:00 – 16:30, followed by drinks

The Brewery, London

52 Chiswell Street, City of London

For all Practice Leaders

Practice owners, managers & clinical leads

The UK's largest gathering of Healthcare Principals and Practice Managers

Agilio Live isn't a generic conference. Every session, demo and conversation is designed around the people who run healthcare practices — and the technology that quietly powers them - less admin, more speed, and more time for patients.

David Meade

01

Inspiring Keynote

David Meade takes a bold look at where healthcare practice is heading — and how you can lead change in your practice.

Sector Breakouts

02

Sector Breakouts

Three dedicated tracks - Dental, Primary Care, and Veterinary - with sessions tailored to your world.

Speaker name

03

Live Product Demos

See the latest Agilio and select partner solutions in action. Hands-on zones where you can test, ask and explore at your own pace.

Ask Agilio Anything

04

Genius Bar

Book your time with an Agilio expert to discuss anything from onboarding new team members to getting more of your day back.

Behind Every Great Practice

Every session, panel and demo connects back to one idea: the great practice out front, and Agilio behind it. We’ll explore how to make technology work for you, so you can start doing the things you simply didn’t have the time or capacity to do before.

Reduce admin and do more

From intelligent scheduling to automated compliance, discover how AI is eliminating the admin that slows practices down — so you can focus on what matters.

Do the things you currently can't

The stuff you know you should be doing - and just... can't get to. Explore tools that make previously-undoable work suddenly doable, by one person, in minutes.

Leading through change

The practices that thrive will be the ones that adapt with confidence — with the right partners behind them. Learn how you can lead change in your practice.

Four sectors - three dedicated programmes.

Choose the track built for your sector and dive into sessions that speak directly to the challenges and opportunities you face every day.
See the sessions in your track ↓

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Dental

Behind every great dental practice:

Compliance, patient experience and practice growth for dental professionals.

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Primary Care inc. Pharmacy

Behind every great primary care practice:

Workforce planning, digital transformation and operational efficiency in general practice.

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Veterinary

Behind every great Veterinary practice:

Client communication, clinical governance and the tools reshaping modern veterinary practice.

The Brewery, London

The Brewery, London

Set in the heart of the City of London, The Brewery is one of London's most striking event venues — a Grade II listed former brewery reimagined for exactly this kind of day. Dramatic brick arches, soaring ceilings and beautifully flexible spaces that move seamlessly from keynote stage to intimate breakout rooms to buzzing exhibition floor.

52 Chiswell Street, EC1 Moorgate & Liverpool Street stations Spacious main hall Full catering included

Your Day, Start to Finish

09:00

Arrival, Breakfast & Exhibition

Doors open with coffee, pastries and your first chance to explore the exhibition floor.

09:45

Welcome

Ben Betts

Ben Betts

CEO, Agilio Software

10:00

Opening Keynote

David Meade

David Meade

Behavioural Psychologist & Motivational Keynote Speaker

Session title to be announced.
David's keynote will explore how leaders can build stronger teams, communicate more effectively, and create environments where people can do their best work.

Speaker bio
David Meade is a behavioural psychologist and motivational keynote speaker.
11:00

Coffee & Exhibition

11:30

Sector Breakout — Sessions 1 & 2

Join your dedicated track. See sessions in your track \uc0\u8595

13:00

Lunch & Exhibition

Refuel, reconnect and explore partner stands, Agilio demo zones and the support hub.

14:00

Sector Breakout — Sessions 3 & 4

Deeper dives, live demos and interactive workshops resume in your track.

15:15

Coffee & Exhibition

15:45

Afternoon Keynote: Meet Leo

Leo from Agilio

Agilio Team

Agilio Software

Meet Leo: a first look at the technology that's changing how Agilio practices work

Session details
Get an exclusive, hands-on look at what's new across the Agilio platform - headlined by the launch of Leo, Agilio's new AI. Already live across iComply and iGrow, Leo brings intelligent, integrated support directly into the products you use every day - from instant compliance answers grounded in your own documentation, to tools that actively help you build and grow your practice. This session is your first look at where Agilio's technology is going next: faster, smarter and more personal.
16:30

Closing Remarks

Ben Betts

Ben Betts

Agilio Software

16:40

Drinks & Canapés

The formal day wraps, the bar opens, and the conversations continue.

Three Tracks. Twelve Sessions.

Select your sector below to see the sessions in your track. Speakers and topics are confirmed on a rolling basis as the programme comes together.

Compliance, patient experience and practice growth for dental professionals.

11:30 – 12:15

Deliveroo Dentistry: Your patients are hungrier than you think.

Prav Solanki

Prav Solanki

Healthcare Business Builder inc. The Fresh

What does a food delivery have to do with the way your patients experience your practice? More than you'd ever guess. Expect to leave questioning the assumptions you didn't even know you were making.

Session details
What does a food delivery have to do with the way your patients experience your practice? More than you'd ever guess.

This session starts with a story you won't see coming. But it's not really about food.

It's about the assumptions we make about patients every day without realising it, and how those assumptions shape everything from communication and follow-up to treatment conversations and pricing.

Prav Solanki challenges the thinking that quietly holds practices back, revealing how small shifts in mindset can build greater patient trust, improve treatment uptake and create experiences patients genuinely want to talk about.

Expect to leave questioning assumptions you didn't even know you were making, and seeing your patient journey through a completely different lens.
12:15 – 13:00

Why Great Practices Don't Sell Membership Plans

Jayne Sproson

Jayne Sproson

Founder and Director of Client Success, The Jayne Sproson Consultancy

Topic and abstract to follow.

Session details
Full session details will be published here shortly.
14:00 – 14:35

The CMA Review: What It Means for Your Practice

Andy Sloan

Andy Sloan

Managing Director - Dental, Agilio

The CMA’s review of private dentistry isn’t just about corporate groups — it will reshape how every practice in the UK prices, communicates and competes. Andy Sloan explains what the findings mean for your practice and how to turn regulatory change into competitive advantage.

Session details
The CMA’s review of private dentistry isn’t just about corporate groups — it will reshape how every practice in the UK prices, communicates and competes. By September, six months of evidence gathering will have concluded and the CMA’s emerging thinking will be weeks away from publication, making this the most critical moment for independent owners to understand what’s coming before the decisions are made.

Drawing on fifteen years at the commercial centre of UK dentistry and the very latest intelligence from the CMA’s August update, Andy Sloan explains what the findings mean for your practice and how to turn regulatory change into competitive advantage.
14:35 – 15:15

Dental Breakout — Session 4

TBC

Speaker to be confirmed

Topic and abstract to follow.

Session details
Full session details will be published here once the speaker is confirmed. Interested in presenting? Contact marketing@agiliosoftware.com.

Workforce planning, digital transformation and operational efficiency in general practice.

11:30 – 12:15

Good Today, Gone Tomorrow? Protecting Your Rating When the CQC Returns

Daniel Vincent

Daniel Vincent

Founder, Harmony CQC

The CQC is working back through Good and Outstanding practices - which means your rating is live again. The gap that catches practices out isn't the care; it's whether you can prove you know your care is good.

Session details
The CQC is working back through Good and Outstanding practices — which means your rating is live again. The gap that catches practices out isn't the care; it's whether you can prove you know your care is good. I rebuilt the systems that took a practice out of Inadequate, and I now help Good and Outstanding practices hold onto theirs - and I'll show how the risk register, tasks and everyday checks you already run in TeamNet become the evidence that protects you before the five days' notice arrives.

Daniel is a former GP Practice Manager & Registered Manager; and author of A Simple Path to CQC Confidence.
12:15 – 13:00

Primary Care Breakout — Session 2

TBC

Speaker to be confirmed

Topic and abstract to follow.

Session details
Full session details will be published here once the speaker is confirmed. Interested in presenting? Contact marketing@agiliosoftware.com.
14:00 – 14:35

Using Digital Tools to Streamline Governance and Admin

Leanne Hoye

Leanne Hoye

Practice Manager, OHP The Manor Practice

Digital solutions are becoming essential to daily practice in primary care, and this session will look at the often overlooked areas of governance and admin in general practice to streamline some of the more onerous non-patient related tasks.

Session details
Digital solutions are becoming essential to daily practice in primary care, but the focus is usually on triage and patient access. There are a wealth of digital tools that can help transform the governance and admin procedures in general practice, and this session will look at these often overlooked areas to streamline some of the more onerous non-patient related tasks. .
14:35 – 15:15

Building Neighbourhood Confidence: Governance, Assurance and Readiness for Contracting

Rachel Edwards and Alice Benton

Rachel Edwards & Alice Benton

Directors, At Scale

We explore the foundations required for evolving neighbourhood models and share practical tools, examples, and next steps to help organisations prepare for the next phase of neighbourhood care.

Session details
As neighbourhood models evolve and the contractual frameworks take shape, leaders need confidence that the right foundations are in place to support the implementation. The opportunity is to strengthen collaboration, use data differently and demonstrate readiness to commissioners and partners. This session will also share practical tools, examples and next-step actions to help organisations prepare for the next phase of neighbourhood care.

Client communication, clinical governance and the tools reshaping modern veterinary practice.

11:30 – 12:15

Stop Managing People, Start Leading High Performing Teams

Tracey Morley Jewkes

Tracey Morley Jewkes,

Co-Founder of Vetpreneur

Stop Managing People, Start Leading High Performing Teams

Session details
Tracey Morley Jewkes, MBA DipMgt FCMI, Co-Founder of Vetpreneur
"Stop Managing People, Start Leading High Performing Teams"
Full session details will be published shortly
12:15 – 13:00

EXCLUSIVE LAUNCH: The UK's first dedicated report on the operational challenges facing veterinary practice managers

Rebecca Robinson

Rebecca Robinson

Business Development Consultant, Vet Dynamics & President of VMG

EXCLUSIVE LAUNCH: The UK's first dedicated report on the operational challenges facing veterinary practice managers - revealing the findings live, in partnership with VMG.

Session details
Speakers: Rebecca Robinson, Business Development Consultant, Vet Dynamics & President of VMG
Session title: "EXCLUSIVE LAUNCH: The UK's first dedicated report on the operational challenges facing veterinary practice managers - revealing the findings live, in partnership with VMG"
14:00 – 14:35

What the data tells us - and what to do about it: the Veterinary Evolution Council responds

Emma Barnes

Veterinary Evolution Council chaired by Emma Barnes

Managing Director - Veterinary, Agilio

What the data tells us - and what to do about it: the Veterinary Evolution Council responds to the new research and shares practical guidance for your practice

Session details
The Veterinary Evolution Council chaired by Emma Barnes, Guests: Rebecca Robinson, Gerry Poulton, Kerrie Hedley, Andrea Jeffery and Tracey Morley Jewkes
Session title: "What the data tells us - and what to do about it: the Veterinary Evolution Council responds to the new research and shares practical guidance for your practice"
14:35 – 15:15

Mind the AI gap: what every practice manager needs to know

Liz Barton

Liz Barton

Co-founder, Vet Validaite

Mind the AI gap: what every practice manager needs to know

Session details
Liz Barton, Co-founder, Vet Validate Session title: "Mind the AI gap: what every practice manager needs to know"

300+

Practice leaders

3

Dedicated sector tracks

12+

Breakout sessions

1

Day that changes everything

Save Your Place Now!

Register now to secure your place at Agilio Live 2026.

Don't forget to select your sector so we can allocate you to the correct breakout stream.

If you have colleagues keen to attend, please ask them to register too.

We look forward to welcoming you to The Brewery and Agilio Live on 25th September 2026.

This Is Your Invitation.

Limited places. One day. The technology, insight and connections that will shape how your practice operates for years to come. Don't watch from the sidelines.

Behind every great practice is the right technology. Be part of it.

Register Now — It's Free

Limited availability • Registration closes when places are filled